Privacy Policy

Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy outlines the practices and procedures of NeonSwap regarding the collection, use, and protection of your information. By using NeonSwap's services, you consent to the data practices described in this policy.

Data Collection

NeonSwap collects personal information necessary to provide and enhance our services. This includes information you provide during account registration, such as your name, email address, and identification documents, as well as data collected from your transactions and interactions with our platform.

Cookies

Our website uses cookies to improve user experience, analyze site traffic, and understand user behavior. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use some features of our service.

Third-Party Services

NeonSwap may share your information with third-party service providers to facilitate our services, including identity verification, data storage, and payment processing. We ensure that these parties are subject to appropriate data protection obligations.

Data Retention

NeonSwap retains personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period has expired, we will securely delete or anonymize your data.

User Rights

Under the GDPR and CCPA, users have the right to access, correct, or delete their personal data. You may also object to or restrict certain data processing activities. To exercise any of these rights, please contact our support team.

Security Measures

We implement robust security measures to protect your information, including encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure.

KYC/AML Data Handling

As part of our compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, NeonSwap may collect additional information to verify your identity. This information is used solely for compliance purposes and is handled with the utmost confidentiality.